A Project-by-project Approach to Quality: A Practical Handbook for Individuals, Teams, and Organizations

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Gower Publishing, Ltd., 1998 - Business & Economics - 277 pages
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This practical book aims to help deal with the problems relating to quality when managing a project with multiple priorities, managing several projects at once and leading a project team from the beginning. In step-by-step fashion the book explains how to set up and manage successful quality projects, how to get other people involved and committed and how to make your project meetings productive. It provides detailed guidance on collecting and using data, piloting your ideas and consolidating the gains you make. The text is supported by action checklists, ready-made formats and real-life case histories. There is also a section of tools and techniques which shows not only how to use different methods, but when each one is appropriate.
 

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Contents

The projectbyproject approach
3
Projectbyproject in action
33
Strategic issues
43
Steering group methodology
49
Logistical issues for steering groups
65
Steering groups in action
73
Planning methodology
83
Quality improvement team
93
The methodologies in action
169
Tools for planning and organizing
187
Tools for analysis
195
Tools for evaluation and decision
207
Tools for data display and analysis
213
Techniques for group work
225
Effective meetings
231
Tools and techniques in action
235

Problemsolving methodology
113
Network methodology
121
Data collection display and analysis
131
Piloting your proposals
153
Implementing your proposals
161
More about Quality Advisers
245
How to train and develop Quality
251
Quality Advisers in action
261
Further Reading
273
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