A Roadmap for Quality Transformation in Education: A Guide for Local Education Reform Leaders

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CRC Press, Jul 30, 1997 - Business & Economics - 264 pages
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When it comes to educational performance, the United States does not fare well in comparison to our global competitors. Numerous challenges, such as our increasing dependence on technology, and the ongoing difficulties we face in providing cost-effective, good quality public education, point to the need for changes in our educational system if we are to provide a competitive workforce in the future.
 

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Contents

IntroductionA Means for Managing Systemic Change
1
Chapter IWhat Is Continuous Quality Improvement?
7
The Cost of Quality
29
Chapter IIIPlanning the Transformation
47
The School Boards Role
60
Superintendent Communicates Commitment DistrictWide
73
Identify Internal and External Customers
86
Benchmark for Comparative Analysis
102
Sustaining the Quality Transformation
143
A Relentless Willingness to Examine What Is in Light of Our Vision
149
An Aggressive Community Outreach Program to Build Public Support
155
Appendix ATotal Quality in Education
165
Appendix C1 Johnston County Schools Total Quality
173
Appendix C2New Hanover County Schools School
179
Appendix C4New Hanover County Schools Teacher
191
Appendix DNew Hanover County Schools Strategic
205

Planning for CQI
105
Develop a DistrictWide CQI Implementation Strategy for Managing
115
Permeate the Vision SystemWide
124
Demonstrate the Philosophy through Pilot Projects
132
Appendix EResource Directory
217
Appendix GReferences
233
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