A Strategic Guide to Technical Communication - Second Edition (US)

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Broadview Press, May 23, 2012 - Language Arts & Disciplines - 325 pages
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A Strategic Guide to Technical Communication incorporates useful and specific strategies for writers, to enable them to create aesthetically appealing and usable technical documentation. These strategies have been developed and tested on a thousand students from a number of different disciplines over twelve years and three institutions. The second edition adds a chapter on business communication, reworks the discussion on technical style, and expands the information on visual communication and ethics into free-standing chapters. The text is accompanied by a passcode-protected website containing materials for instructors (PowerPoint lectures, lesson plans, sample student work, and helpful links).
 

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Contents

Preface
17
Thinking about audience purpose and genre
29
Leading and misleading the reader
59
Researching technical subjects
73
Writing technical prose
95
Designing documents and page layout
117
Communicating through visuals
137
Writing email and letters for the workplace
151
Reporting techical information
193
Writing howto documents
233
Testing and reporting document usability
257
Taking technical communication online
279
Presenting technical information orally
301
References
315
Index
319
Copyright

Writing winning proposals
165

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About the author (2012)

Heather Graves is Associate Professor of English at the University of Alberta. Roger Graves is Professor of English and Director of Writing Across the Curriculum at the University of Alberta.

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