A Strategic Guide to Technical Communication - Second Edition (Canadian)

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Broadview Press, Dec 20, 2011 - Language Arts & Disciplines - 325 pages
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A Strategic Guide to Technical Communication incorporates useful and specific strategies for writers to create aesthetically appealing and usable technical documentation. These strategies have been developed and tested on a thousand students from a number of different disciplines over twelve years and three institutions. The second edition adds a chapter on business communication, reworks the discussion on technical style, and expands the information on visual communication and ethics into free-standing chapters. Particular attention is paid throughout to the needs of Canadian students.

 

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Contents

Preface
17
ONE thinking about audience purpose and genre
29
ethical issues of technical communication
59
THREE researching technical subjects
73
FOUR writing technical prose
95
FIVE designing documents and page layout
117
visualtechnical communication
137
SEVEN writing email and letters for the workplace
151
EIGHT writing winning proposals
165
NINE reporting technical information
193
sharing documents electronically andwriting online documents
279
THIRTEEN presenting technical information orally
301
References
315
INDEX
319
Copyright

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About the author (2011)

Heather Graves is Associate Professor of English at the University of Alberta.

Roger Graves is Professor of English and Director of Writing Across the Curriculum at the University of Alberta.

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