A World of quality: the timeless passport

Front Cover
ASQC Quality Press, 1993 - Business & Economics - 212 pages
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This fascinating account of Xerox's now-legendary quality crusade--from its u ncertain beginnings to its Malcolm Baldridge National Quality Award-winning campaign to the company's current and future plans for advancing quality--provides both inspiration and strategic advice within a scintillating success history.

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Contents

Preface
1
Acquiring the Tools
19
Charting the Course
41
Copyright

6 other sections not shown

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