A business guide to the Federal Trade Commission's mail order rule
Julio A. Castillo, Raymond L. Rhine, United States. Federal Trade Commission. Office of Consumer and Business Education
Federal Trade Commission, Bureau of Consumer Protection, Office of Consumer and Business Education - Business & Economics - 19 pages
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30 days applicable time set buyer's account cancel an order cancel the order check or money class mail clearly and conspicuously comply continuing right create a rebuttable credit card credit sale customer's consent definite revised shipping delay in shipping expressly inform Federal Trade Commission form of cash further delay indefinite delay inform the buyer inform your customers mail order business Mail Order Rule mail order sellers notify your customers notifying the seller old definite revised option to cancel order and receive ordered merchandise prompt refund properly completed order provide a definite provide a revised provide the buyer reasonable basis rebuttable presumption receive a prompt receive a properly received your customer's refund sent regarding the length representation regarding revised shipping date right to cancel Rule requires seller is unable ship merchandise ship the merchandise shipping delay solicitation thirty 30 Trade Regulation Rule unable to ship unordered merchandise violated the Rule