A Framework for Action: Improving Quality and Productivity in Government and Industry : Report from NASA Symposium on Quality and Productivity

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The Office of NASA Productivity Programs, 1984 - Government competition - 37 pages
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Contents

Introduction
1
Make a Management Commitment to QualityProductivity Leading from the Top
7
Make Innovation Rewarding Encouraging Innovation and RiskTaking
13
Uncork Individual Talent Controlling Bureaucracy
19
Maximize Human Capital Developing Strategies to Improve Education
25
Symposium Program and Speakers
31
Acknowledgments
37

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