A Guide to Measuring and Managing IT Benefits

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NCC Blackwell, 1993 - Business & Economics - 338 pages
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This work provides a basic framework for understanding the economic issues of information, enabling the reader to understand how information can be used to boost the efficiency or effectiveness of a business and explaining the ways in which a company's information technology efforts can be appraised. A number of different evaluation concepts are discussed and several approaches to cost and benefit measurement are reviewed. The second edition has been revised throughout.

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Contents

Why is IT Benefit Measurement Management a Major
11
Why Evaluate Information Technology Investments?
37
Managing Operational Benefits and Disbenefits
57
Copyright

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