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ability actual agement Alex Osborn American appraisal asked assistant-to authority basic cent chief clients committee company's compulsory retirement cooperation corporation costs course decisions directors division Dresser Industries earnings editors employees Esso example executive compensation executive development executive's experience fact files firm foremen functions Harvard hired house organs ideas industrial relations industrial-relations job rotation Johnson & Johnson Kilby labor large companies Lewisohn Lombardo Macy's management consultants management's ment methods needs operations panies personnel plant policies practice problems production profit sharing psychological psychologist records responsibility Rorschach salary salesmen says Sidney Wood sixty-five skills solve staff Standard Standard Oil successful supervisors teach techniques tests things thinking tion tive top executives top management trying U.S. Rubber U.S. Steel union United Parcel Service usually vice president Wisler workers