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active listening affective conflict Ancona Anne Harlan benefit Boston build Cognition Style cognitively diverse teams commitment competencies composed of members consensus context create criticism David David L decisions different nationalities Disadvantages of Email discussion Effective teams emerge example force may convene frequently Function Gabarro and Anne groupthink Harvard Business Review Harvard Business School Harvard Management Communication ideas important influence interaction Interventions Katzenbach kinds of teams L.J. Bourgeois leader leadership learning less Linda Management Communication Letter MBTI meaningful performance challenge meetings midpoint multinational teams Nominal group Norman R.F. Maier Organizational Behavior patterns performance goals problem problem-solving process skills Psychological Purposeful and Rigorous Refine and critique research shows Rigorous Decision-Making Process rules of engagement self-managed teams Social loafing solve task conflict task force Team Culture Team Development team effectiveness team members bring team members overly team process team's task teams convene Teams in Global Teams need teamwork Value with Diverse