A Study of Training Programs for Sales Personnel in Retail Clothing Stores |
Contents
PROCEDURE | 5 |
RESULTS OF PRELIMINARY INTERVIV | 8 |
RESULTS OF QUESTIONNAIRE | 16 |
2 other sections not shown
Common terms and phrases
199 employees areas buyers cent of stores city population clerks Department Managers determine their training develop the programs developed and instructed discussion East South Central evaluate their training fewest employees financial budget allotment five stores group of stores half the stores important income group Instructing the Programs instructors lecture merchandise information merchandise managers merchandise training mystery shoppers number of employees number of stores personnel department personnel director planning and instructing ployees printed literature problems PTRD question questionnaire regular employees regular sales force regular selling personnel regularly scheduled training retail clothing stores role-playing safety training sales quota figures salesclerk salesmanship training scheduled training meetings selling employees selling top management significant difference significantly larger percentage South Central stock training store was open stores gave stores reported stores with training Systems Salesmanship Merchandise systems training Table tion training director training given training methods training was usually types of training Women's Wear Daily