A Systems Approach to Small Group Interaction
"A Systems Approach to Small Group Interaction" pioneered the systems approach and is the only book that integrates all important small group topics into a single comprehensive conceptual model. The text also features a unique systematic organization. Each chapter begins with a brief preview, followed by a glossary of terms, a real life case study, and then the chapter text material; next comes several experiential exercises for skill development, and finally the chapter concludes with two original readings.
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agenda approach asked attitudes behavior chapter communication convergent thinking create creativity cues defensive develop dynamics effective emotional employees encounter group evaluation example feedback feel Figure FIRO-B followership function goal group discussion group members group norms groupthink groupware Holism ideas identify important improve increase individual internal influences interpersonal involved Johari Window Kepner-Tregoe leader less listening look meeting Miss America motivation negotiation networks nonverbal nonverbal communication organization organizational change participation percent person Practical Tips problem problem-solving questions reactions refers relations relationship Relevant Background Factors resistance roles Saturn Corporation self-disclosure situation skills small group interaction social loafing solution solving someone speaker speech status strategy supervisor systems theory tactics task team dynamics team members teamnet tend theory things tion topic trait theory Tubbs Model type of group values words