Accessing and Browsing Information and Communication
This book contends that accessing and browsing information and communication are multidimensional and consequential aspects of the information user’s entire experience and of general human behavior. Problems in information creation, processing, transmittal, and use often arise from an incomplete conceptualization of the "information seeking" process, where information seeking is viewed as the intentional finding of specific information. The process has traditionally been considered to begin with some kind of search query and end with some kind of obtained information. That, however, may be only the last, most easily observable—and perhaps not even primary—stage of a complex sequence of activities.
This book reviews related theory, research, practice, and implications from a wide range of disciplines. It also analyzes converging forms of information, including mass media, online information services, the Internet and World Wide Web, libraries, public spaces, advertisements, and organizational communication. Extensive case studies illustrate the theoretical material.
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The Importance of Accessing and Browsing Information
Perspectives on Access in Six Research Literatures
Common Concepts Across Research Literatures
Unique Aspects Across Research Literatures and a Preliminary Framework
Testing the Framework of Access
Refining the Framework of Access
Testing the Framework of Browsing
1 Attributes as Criteria for Evaluation
Motivating Themes and Patterns of Browsing
1 Dimensional Taxonomy of Browsing Patterns
A Refined Framework of Browsing
Future Research and Implications for the Frameworks of Accessing
Summary and Implications of the Framework of Access
Perspectives on Browsing in Six Research Literatures
2 Underlying Dimensions of Browsing by Research Literature
A Preliminary Framework of Browsing
1 Dimensions and Subdimensions in the General Model of Browsing
access to information analysis Archea Belkin Borgman browsing activities catalog characteristics citations cognitive constraints on access context Culnan databases Dervin dimensions of access documents economic electronic environment evaluation example focus follow-up case study follow-up study gain access goal identified implications individual influences and constraints influences/constraints information and communication information object information retrieval information science information seeking information society information systems information-seeking behavior information-seeking process interaction interest interface interview involves issues journal knowledge learning library studies looking main case study Marchionini 1995 mass media mation mediative meta-information motivation networks operational definitions opinion leadership organization organizational organizational communication outcomes participants patron percent perspective physical potential preliminary framework relevance representation research literatures resource responses Rice selected shelf situation social social networks sources specific item structure Table tion Tuori types of browsing U.S. Congress understanding user's wayfinding