Account Episodes: The Management Or Escalation of Conflict
Responsibility and accountability are the issues at the heart of this book. An account episode, according to Professor Schönbach's conception, is a four-phase interaction between an actor and an opponent. Account episodes occur in many different social settings; they are societal means for the resolution or diminution of conflicts engendered by failure events. Frequently, however, such episodes do not accomplish this goal but promote an escalation of the original conflict. The basic questions addressed in this book are under what circumstances an account episode is likely to be successful, and under which other conditions it is likely to founder. Ten studies of interchanges between actor and opponent, based on Schönbach's escalation theory, reveal fascinating interactions between actor and opponent, between severity of reproach, defensiveness of accounts, needs for control of the participants and their gender in determining the course of account episodes.
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Study designs and procedures
Category systems and codings
Reproach phase results
Account phase results
Evaluation phase results
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Account Episodes: The Management or Escalation of Conflict
No preview available - 1990
account condition account episode actor and opponent aspects attributions of responsibility basic behaviour causal Claims of impairment compreval concessive account cost liability Data from RPS data patterns defensiveness of accounts Denial Dependent variables derogation desire for competence desire for constancy desire for control dispositions domain of discourse evaluation phase excusatory excuse failure event failure situations female babysitter female respondents figure gender of respondent guilt attributions high desire hypothesis 1.2 interaction judgement tendencies justification main effects male and female male respondents mild mitigation in judgement moderator variables need for control Oil Puddle opponent's persons plea for mitigation presented question or reproach refutational account relevant reproach in view reproach phase reactions respect right to question role RPS III Ruhr area Ruhr-Universitat Bochum scale self-dissatisfaction self-esteem sense of control severe failure severe reproach severity of failure severity of reproach significant social anxiety specific statement taxonomy themes vignette women