Achieve total quality

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Director Books, 1992 - Business & Economics - 197 pages
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Quality is more than just a buzzword for businesses in the '90s. Today, total quality is recognized as absolutely essential for maintaining competitive strength--no matter what the market. This highly practical guide now shows directors and senior managers how to devise and implement viable total-quality strategic plans throughout a company.

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Contents

What is Total Quality?
4
Qualityrelated costs
19
Total Quality success stories 1
43
Copyright

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About the author (1992)

Hutchins is the founder and excutive director of the Genesis Institute, a non-profit biblical training and counseling ministry.

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