Achieving Change: A Systematic Approach
The authors of this pioneering book have developed a systematic approach for generating a plan for change. It involves:
* a logical step-by-step procedure
* active participation of the people affected
* agreement on a plan for change
* commitment to implementing the plan.
The approach combines elements of team building, problem solving and organizational learning. The text explains the procedures required, and includes detailed planning formats and real-life examples.
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agenda for change agreed blockages chains change scores chapter commitment complexity considered cross-impact analysis cross-impact matrix crosses and arrows described designed detail difficulties dimensioned variables discussion ease of change elements example follow formal grievances higher level objectives identify impact implementation improvement included involved items for change judgement knowledge and experience labour list of dimensioned list of items list of variables logic maintenance fitters ment mentation movement organisation members organisational learning organisational unit outcomes particular path of change pay system payment system plan for change plan-making planned changes positive possible potency and ease potency score priorities problem procedure programme reasons record reduce relationships represent result return on assets scale senior managers shared shop steward shown in Figure socio-technical system specialist departments stage steps structure sub-objectives supervisors systematic team building tell and sell tive top management Trade Union turnover unit cost utilisation