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A Status Report
The QualityPrice Ratio
13 other sections not shown
ACHIEVING ToTAL QUALITY activities administrative audit behavior beneﬁts client company’s conﬁdence conformance corrective actions cost of quality decision defects deﬁned deﬁnition difﬁcult documentation dollars employees equipment errors evaluation example external factors ﬁeld Figure ﬁgures ﬁnal ﬁnancial ﬁnd ﬁrms ﬁrst ﬁve goals Iapan Iapanese implementation indicators individual inﬂuence initial innovation inspection Internal Failures inventory involved ISBN Kanban ment methods Monitoring nonconformance Operator order code organization Pareto Pareto analysis Participation percent performed Périgord person personnel phases Philip Crosby Poka-yoke possible prevention problems procedures proﬁt quality control circles quality improvement plans QUALITY MANAGEMENT Table requires responsibility sample Shigeo Shingo signiﬁcant speciﬁcations standards strategy studies supplier survey term testing tion top management total quality control ToTAL QUALITY MANAGEMENT unit Value analysis zero zero defects