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Causes of understanding problems
Managing understanding from a minority perspective
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Abdelmalek analysis Angelina arbeit attempt avez behaviour Berta c'est Chapter clarification competence complex context contextualisation conversation conversation analysis counsellor course critical ethnography d'accord difficulties Dutch Ergiin ethnographic European Science Foundation example expecting experience explicit explicitly face fait French German Gumperz heures hm hm indication of non-understanding institutional discourse inter interactional sociolinguistics intercultural communication interlocutors interpretation interview Job Centre knowledge learner learning lexical item linguistic majority language majority locutor majority speaker Marcello means metalinguistic minority interactant's minority interactants minority participant minority workers misunderstanding native speaker negotiation niet oui oui oui yes perspective possible problems of understanding problems with understanding procedures question reformulation reprise response Roger Bissiere Santo second language second language acquisition sequence signal situation social speak specific strategies Tino Tino's tion topic travail turn understanding problems understood utterance verwachting words yeah