Action Evaluation of Health Programmes and Changes: A Handbook for a User-focused Approach

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Radcliffe Publishing, 2002 - Medical - 246 pages
Healthcare Performance and Organisational Culture examines the evidence for a relationship between organisational culture and organisational performance in the health care sector. This book provides essential information to assist health managers improve the performance of their organisation by addressing the factors of style and culture, using practical tools throughout to measure them and link them to performance. It comprehensively examines the theoretical basis of the relationship between organisational culture and performance and assesses the various tools designed to measure or assess the culture of organisations. All healthcare professionals and clinicians with management responsibilities will find this book essential reading.
 

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Contents

How to evaluate a health service or programme
21
How to evaluate a policy change or reform to healthcare
41
How to plan an evaluation
57
Evaluation feasibility assessment EFA
58
The quick guide
60
The nine questions guide
61
Summary
69
Practical issues and planning
71
Summary
101
Evaluation design
103
time perspective
104
The box model for drawing an evaluation design
107
Overview of the six designs
109
The NIPOO model
110
Summary
111
Process evaluation designs
113

Practical problems to expect and minimise
72
who does what
79
Summary
83
Evaluation tools
85
Concepts for making sense of an evaluation
87
the evaluation user or customer
89
value criteria
90
intervention
92
target
95
outcome
96
objectives
97
confounder
98
control
99
data gathering
100
audit
115
Summary
118
Outcome evaluation designs
119
comparative
121
randomised controlled trial
123
Assessing an evaluation and choosing a design
129
Specific subjects
141
The politics and ethics of evaluation
165
Evaluating quality and qualefficiency
179
Evaluation paradigms and perspectives
199
13
217
Questions for informants
231
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