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Finnish action research
The quality of working life and the productivity of services
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action research projects activity system activity theory Adhocracy analysis Antti Kasvio approach collaboration concept conference contradictions cooperation create decision development programmes development projects developmental work research discussion employees Engestrom environment evaluation experiences feedback Finnish action research flexible goals Gustavsen housekeeping implementation improve increased Industrial Psychology industry innovation Institute of Occupational interventions JOY project Kauppinen knowledge Kuopio leadership lean production learning management by results management of change manufacturing methods Ministry of Labour municipal organizations networks Nordic countries Norway Occupational Health organizational culture oriented Oulu paper participation personnel phase planning practice practitioners present problems process of change project group public sector question Raisio Research Centre research programme role seminar situation started strategy structure studies Sweden Tavistock Institute theoretical theory thinking transformation Tuttava University of Jyväskylä University of Tampere workers workplace development Workplace Europe Workplace Finland