Adaptive Enterprise: Creating and Leading Sense-And-Respond Organizations

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Harvard Business Press, Jun 15, 1999 - Business & Economics - 295 pages
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Adaptive Enterprise outlines the new sense-and-respond business model that helps companies anticipate, adapt, and respond to continually changing customer needs. Author Stephan Haeckel shows how large, complex organizations can adapt in a systematic way to the unpredictable demands of rapid, relentless change--if the organization is designed and managed as an adaptive system. In fact, the only kind of strategy that makes sense in the face of change is a strategy to become adaptive. Haeckel maps out a step-by-step plan that firms can use to transform themselves into a new type of organization, one where change is not a problem to be solved but rather a source of energy, growth, and value. Adaptive Enterprise is both a new way of thinking about business and a prescription for leadership of post-industrial organizations. It is, as Adrian Slywotsky says in his foreword, "a book that will influence the influencers of business thought."
 

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Contents

The Premise and Promise of SenseandRespond
1
Unpredictability The Only Sure Thing
23
Strategy Past and Future
37
The SenseandRespond Alternative
51
Adaptiveness Finding Meaning in Apparent Noise
75
The Role of Leadership in SenseandRespond Organisations
93
Building Organisational Context
113
Coordination Keeping Track of Who Owes What to Whom
141
Creating the Modular Organisation
207
Collaborative DecisionMaking in Adaptive Enterprises
225
Putting the Commitment Management Protocol to Work
243
Notes
249
Acknowledgments
265
Glossary
273
Bibliography
277
Index
285

Managing by Wire
163
Managing the Transformation A Case Study
173
Changing the Corporate DNA
191
About the Author
295
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Page 1 - I hold that that man is in the right who is most closely in league with the future.
Page 2 - Uncertainty — in the economy, society, politics — has become so great as to render futile, if not counterproductive, the kind of planning most companies still practice: forecasting based on probabilities.

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About the author (1999)

Stephan H. Haeckel is Director of Strategic Studies at IBM's Advanced Business Institute, where he conducts research, teaches, and advises clients on the use of information and technology to design and implement adaptive enterprises.

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