Administrative Assistant's & Secretary's Handbook

Front Cover
American Management Association, 2004 - Business & Economics - 556 pages
1 Review

"Being a professional administrative assistant requires an astonishing and varied range of skills involving interpersonal communication, written presentations, and organizational ability. Between coordinating meetings, making travel arrangements, and running the phone lines, administrative professionals are involved in nearly every aspect of the office.

Written in a down-to-earth style, Administrative Assistant's and Secretary's Handbook provides readers with information on subjects including record keeping, telephone usage, office machines, mail, business letters, and computer software skills. Now in its second edition, the book has been completely revised with over 10 new chapters covering topics such as Internet security, netiquette, office ergonomics, and mobile and wireless devices, as well as an enhanced grammar and language section.

Comprehensive and completely up-to-date, this is the book every administrative professional should own."

What people are saying - Write a review

Great stuff!

User Review  - subcubus - Overstock.com

This book is just great from the beginning to the end. If you are good in learning stuff you will get close to perfection. Highly recommended. Read full review

Other editions - View all

About the author (2004)

James Stroman (Dallas, TX) has worked as an executive assistant to an army general, a governor, and the owner of an NFL football team. Kevin Wilson (Atlanta, GA) is vice president of Videologies, Inc., a company that specializes in training administrative professionals in Fortune 500 companies. Jennifer Wauson (Atlanta, GA) is president of Videologies, Inc.

Bibliographic information