Administrative Assistant's and Secretary's Handbook

Front Cover
AMACOM Div American Mgmt Assn, Apr 4, 2008 - Business & Economics - 592 pages
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Between coordinating meetings, making travel arrangements, and running the phone lines, being a professional administrative assistant requires an astonishing and varied range of skills involving interpersonal communication, written presentations, and organizational ability.Written in a down-to-earth style, Administrative Assistant’s and Secretary’s Handbook provides readers with information on subjects including record keeping, telephone usage, office machines, mail, business letters, and computer software skills. Now in its third edition, the book has been completely revised with expanded coverage of topics including electronic records management, interpersonal and communication skills, troubleshooting computer problems, time and stress management, customer service, event planning, web conferencing, math for office professionals, office management and supervision, transcription, and much more.Comprehensive and completely up-to-date, this is the book every administrative professional should own.
 

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User Review  - subcubus - Overstock.com

This book is just great from the beginning to the end. If you are good in learning stuff you will get close to perfection. Highly recommended. Read full review

Contents

OFFICE EQUIPMENT AND COMPUTERS
101
BUSINESS DOCUMENTS
307
LANGUAGE USAGE
375
FINANCIAL ACTIVITIES
489
CAREER ADVANCEMENT
537
Index
565
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About the author (2008)

James Stroman is a connoisseur of inns and a prize-winning gourmet. He is the author of several cookbooks, including "Down Home Texas Cooking, Dining Out at Home, From Texas Kitchens", and "Prize Recipes from Great Restaurants". As James recently celebrated his 80th birthday, his niece and nephew (Jennifer Wauson and Kevin Wilson) have joined him to complete this latest edition and carry on a family tradition. They live in Acworth, Georgia.

KEVIN WILSON (Atlanta, GA) is vice president of Videologies, Inc., a company that specializes in training administrative professionals in Fortune 500 companies.

Jennifer Wauson is President of Videologies, Inc.

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