Administrative Assistant's & Secretary's Handbook

Front Cover
AMACOM Div American Mgmt Assn, 2004 - Business & Economics - 556 pages
1 Review

"Being a professional administrative assistant requires an astonishing and varied range of skills involving interpersonal communication, written presentations, and organizational ability. Between coordinating meetings, making travel arrangements, and running the phone lines, administrative professionals are involved in nearly every aspect of the office.

Written in a down-to-earth style, "Administrative Assistant's and Secretary's Handbook " provides readers with information on subjects including record keeping, telephone usage, office machines, mail, business letters, and computer software skills. Now in its second edition, the book has been completely revised with over 10 new chapters covering topics such as Internet security, netiquette, office ergonomics, and mobile and wireless devices, as well as an enhanced grammar and language section.

Comprehensive and completely up-to-date, this is the book every administrative professional should own."

 

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This book is just great from the beginning to the end. If you are good in learning stuff you will get close to perfection. Highly recommended. Read full review

Contents

III
3
VI
5
VII
6
VIII
7
XII
9
XIII
12
XIV
13
XV
14
CCX
256
CCXI
260
CCXIV
261
CCXV
262
CCXVII
263
CCXVIII
264
CCXXII
265
CCXXIV
266

XVI
15
XVII
16
XVIII
17
XIX
18
XX
19
XXIII
20
XXIV
22
XXVI
23
XXVIII
24
XXX
25
XXXI
26
XXXII
29
XXXIII
32
XXXIV
33
XXXV
34
XXXVI
35
XXXVII
36
XXXVIII
40
XXXIX
41
XL
45
XLI
48
XLII
55
XLIV
61
XLVI
64
XLIX
66
L
67
LI
68
LII
70
LIII
71
LIV
73
LVI
75
LVIII
77
LIX
79
LX
81
LXI
88
LXII
91
LXIV
92
LXV
93
LXVI
96
LXVIII
98
LXIX
102
LXX
106
LXXI
107
LXXII
111
LXXIII
113
LXXIV
115
LXXV
117
LXXVI
120
LXXVIII
123
LXXIX
125
LXXXI
126
LXXXII
127
LXXXIII
128
LXXXIV
129
LXXXVI
133
LXXXVII
134
LXXXVIII
138
LXXXIX
139
XC
141
XCII
143
XCIII
144
XCIV
146
XCV
147
XCVI
148
XCVII
151
CI
152
CIII
154
CIV
155
CVI
156
CVIII
157
CIX
158
CXI
159
CXII
161
CXIII
162
CXIV
163
CXVI
165
CXVIII
166
CXX
167
CXXI
170
CXXII
172
CXXV
173
CXXVI
177
CXXVIII
178
CXXXI
180
CXXXII
181
CXXXIV
184
CXXXV
185
CXXXVII
186
CXXXIX
187
CXLI
188
CXLII
191
CXLV
192
CXLVII
193
CL
194
CLII
204
CLIV
205
CLV
206
CLVIII
207
CLIX
209
CLXI
210
CLXIV
211
CLXV
212
CLXVII
213
CLXIX
214
CLXXII
218
CLXXIII
219
CLXXIV
222
CLXXV
223
CLXXVI
225
CLXXIX
226
CLXXXI
227
CLXXXIV
228
CLXXXV
230
CLXXXVI
232
CLXXXIX
236
CXC
237
CXCII
239
CXCIII
240
CXCIV
242
CXCVI
243
CXCVII
244
CXCVIII
245
CCII
248
CCIII
250
CCIV
252
CCV
253
CCIX
254
CCXXVII
267
CCXXIX
268
CCXXXIII
269
CCXXXVI
271
CCXXXIX
272
CCXLI
273
CCXLVI
274
CCXLVIII
275
CCL
276
CCLV
277
CCLVI
278
CCLVII
280
CCLIX
281
CCLX
283
CCLXI
284
CCLXII
286
CCLXIII
287
CCLXV
289
CCLXVI
311
CCLXVII
313
CCLXVIII
314
CCLXIX
315
CCLXX
319
CCLXXI
320
CCLXXII
321
CCLXXIII
322
CCLXXIV
323
CCLXXV
333
CCLXXVI
334
CCLXXVIII
336
CCLXXIX
338
CCLXXXI
342
CCLXXXII
343
CCLXXXV
345
CCLXXXVI
349
CCLXXXVIII
361
CCLXXXIX
363
CCXCIII
364
CCXCV
366
CCXCVIII
369
CCXCIX
377
CCC
379
CCCIV
380
CCCV
386
CCCVI
389
CCCVII
393
CCCVIII
396
CCCIX
398
CCCX
400
CCCXI
401
CCCXII
402
CCCXIII
403
CCCXVI
404
CCCXVII
405
CCCXIX
406
CCCXXI
407
CCCXXII
408
CCCXXVI
409
CCCXXX
410
CCCXXXII
411
CCCXXXIV
412
CCCXXXVII
413
CCCXXXIX
414
CCCXL
415
CCCXLI
416
CCCXLIII
417
CCCXLIV
419
CCCXLIX
432
CCCL
433
CCCLI
434
CCCLIII
435
CCCLIV
437
CCCLV
438
CCCLVI
440
CCCLVII
444
CCCLX
447
CCCLXI
448
CCCLXII
452
CCCLXVI
456
CCCLXX
457
CCCLXXI
461
CCCLXXII
462
CCCLXXV
463
CCCLXXVI
464
CCCLXXVII
465
CCCLXXVIII
466
CCCLXXX
467
CCCLXXXIII
469
CCCLXXXIV
470
CCCLXXXV
472
CCCLXXXVI
474
CCCLXXXVIII
475
CCCLXXXIX
476
CCCXCII
477
CCCXCV
479
CCCXCVI
481
CD
482
CDII
486
CDIII
488
CDV
491
CDVI
492
CDVII
494
CDXI
495
CDXV
496
CDXVII
497
CDXX
498
CDXXIII
499
CDXXV
500
CDXXVI
501
CDXXVII
503
CDXXVIII
507
CDXXIX
509
CDXXX
510
CDXXXI
511
CDXXXII
512
CDXXXIII
513
CDXXXIV
517
CDXXXV
519
CDXXXVIII
525
CDXXXIX
527
CDXLIV
528
CDXLV
529
CDXLVI
530
CDXLVII
534
CDXLVIII
535
Copyright

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About the author (2004)

James Stroman (Dallas, TX) has worked as an executive assistant to an army general, a governor, and the owner of an NFL football team. Kevin Wilson (Atlanta, GA) is vice president of Videologies, Inc., a company that specializes in training administrative professionals in Fortune 500 companies. Jennifer Wauson (Atlanta, GA) is president of Videologies, Inc.

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