Administrative Management

Front Cover
Juta and Company Ltd, Jun 1, 2010 - Business & Economics - 480 pages
3 Reviews

The roles and responsibilities of administrative managers are identified and explained in this updated and comprehensive resource on managing the information needs of an organization to facilitate timely, relevant, and accurate communication. Topical case studies and practical examples illustrate the knowledge and skills required for success in office management. Whether managing cultural diversity in the work place or learning proper business ethics, the instructions outlined in this guide provide the basis for arriving at meaningful decisions that can make a candidate an asset in any office environment.

 

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All problems that occur in the workplace have something to do with people at some stage. Discuss this statement critically

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This book is handy in learning the adminisrative role in any organisation.it brings out crucial issues on managing information and other administrative processes in an organisation.

Contents

The Role of Administrative Management Within
3
References
20
References
45
Introduction
46
The Administrative Support Function
73
The Basics of Communication
94
References
113
Introduction
114
Internet references
239
References
253
Quality Administrative Management
254
References
266
The Role of Information Systems
292
PartC
313
References
361
Controlling Office Activities
384

Electronic Communication
133
How to Conduct Effective Meetings
158
References
186
Introduction
189
References
210
ProblemSolving and DecisionMaking
407
References
424
Business Ethics
446
References
463
Copyright

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About the author (2010)

E. J. Ferreira is a senior lecturer in business management at the University of South Africa and the author of several books. A. W. Erasmus is a quality assurance consultant. D. Groenewald is a senior lecturer in business management at Rand Afrikaans University, the author of several books, and with E. J. Ferreira, the coauthor of Business Management for Entrepreneurs.

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