Advanced Performance Improvement in Health Care: Principles and Methods

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Jones & Bartlett Publishers, Oct 25, 2010 - Medical - 446 pages
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This book explores the many recent advances in the application of quality improvement approaches in the healthcare industry. It includes a discussion of the underlying forces for change in healthcare organizations, issues relating to statistical analysis and management of healthcare information, as well as comprehensive sections on lean and six sigma applications in health care. This text is excellent as a stand alone text or as a supplement to the first text by Lighter and Fair, Quality Management in Health Care, which offers an introduction to the basics of quality improvement for healthcare professionals.
 

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Contents

Chapter 1 The Business Case for Quality
1
Chapter 2 Teams in Healthcare Performance Improvement
35
Chapter 3 Process Tools
61
Chapter 4 Medical Informatics and Information Resources for Quality Improvement
109
Chapter 5 Essentials of Statistical Thinking and Analysis
173
Standardization and Lean Process Management
231
Principles and Applications in Health Care
287
The Malcolm Baldrige National Quality Award
343
Index
419
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