Advanced Topics in End User Computing, Volume 3

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Mahmood, Mo Adam
Idea Group Inc (IGI), Jul 1, 2003 - Business & Economics - 378 pages
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Advanced Topics in End User Computing features the latest research findings dealing with end user computing concepts, issues, and trends. Empirical and theoretical research concerned with all aspects of end user computing including development, utilization, and management are included. Volume three is specifically interested in those studies that show a significant contribution by relating end user computing to end user satisfaction, end user productivity, and strategic and competitive advantage.

*Note: This book is part of a new series entitled “Advanced Topics in End User Computing”. This book is Volume Three within this series (Vol. III, 2004).

 

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Contents

TAM or Just Plain Habit A Look at Experienced Online Shoppers
1
Assessing Customer Perceptions of Web Site Service Quality in Digital Marketing Environments
16
OnLine Retailing What Drives Success? Evidence from Ireland
36
Website Retailing Electronic Supply Chain Replenishment
52
A MetaAnalysis Approach toward the Development of an Integrative Framework for Online Consumer Behavior Research
69
Understanding Web Information Search Behavior An Exploratory Model
102
Motivation and Search Intensity An Investigation of Online Consumer Search Behavior
127
Customer Perceptions of a ThinClient MicroPayment System Issues and Experiences
143
Internet Shopping Model and Customer Perceptions A Study of UK Supermarkets
226
Testing a SelfDirected Model of Organizational Learning in an IT Planning Context
243
Exploring the Effects of Hardware Performance Application Design and Cognitive Demands on User Productivity and Perceptions
263
The Impact of Computer Processor Speed on EndUser Productivity
288
An Overview of Acquiring Cognitive Skills While Receiving Spreadsheet Training
303
Comprehensive Bibliography
315
About the Editor
348
About the Authors
349

Virtual Reality Involvement and the Consumer Interface
161
Roles of Computer SelfEfficacy and Outcome Expectancy in Influencing the Computer End Users Organizational Commitment
183
Understanding the Hidden Dissatisfaction of Users Toward End User Computing
202

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About the author (2003)

Mo Adam Mahmood is a Professor of Information Systems and the Ellis and Susan Mayfield Professor of Business Administration at the University of Texas (El Paso, USA). His research interests include information technology in support of superior organizational strategic and economic performance, group decision support systems, software engineering, and the utilization of information technology for national and international competitiveness. Dr. Mahmood has published in many scholarly publications, including MIS Quarterly, Journal of Management Information Systems, Decision Sciences, European Journal of Information Systems, Expert Systems with Applications, Information and Management, Journal of Computer-Based Instruction, Information Resources Management Journal, Journal of Systems Management, Data Base, International Journal of Policy and Management, and others. He has also edited and published a book in the information technology investment and performance area. He is currently serving as the Editor-in-Chief of the Journal of End User Computing. [Editor]

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