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User Needs as the Basis of Strategic Planning
Critical Factors for Success
Ergonomic Considerations in the Design of
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activities allow application approach capabilities command communications computer system computer terminals concept cost data base data processing decision designed devices dictation disk display distribution document DOSF editing effective electronic mail equipment ergonomic evaluation facilities facsimile factors formatting functions Group handle hardware impact implementation individual input instruction interactive keyboard knowledge workers learning Mailgram mainframe mainframe computers ment message systems microcomputers minicomputer monitoring needs office automation office environment on-line operator Optical Character Recognition organization output performance personnel principal printer printing problem procedures processors productivity professional protocol questionnaire retrieval screen secretary standards storage tasks technique telephone Teletex teletypewriter Telex terminal text editor tion transmission UNIX user's vendors virtual machine VNET word processing software word processing system workstations