Alternative dispute resolution and risk management: controlling conflict and its costs

Front Cover
Practising Law Institute, 1987 - Business & Economics - 328 pages
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Contents

Glossary of ADR Terms
17
An Important Remedial Technique
59
Disputes Involving Products Services and Insurance
109
Securities Arbitration Rules
155
Arbitration Clauses
175
The Travelers Experience
181
Managing Disputes
197
Alternative Dispute Resolution as A Function
251
ADR Resources
263
Alternative Means of Dispute Resolution
313
Program Schedule and Faculty
321
Copyright

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