Amtrak Management: Systemic Problems Require Actions to Improve Efficiency, Effectiveness, and Accountability

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DIANE Publishing, Mar 1, 2006 - 158 pages
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Amtrak has struggled since its inception to earn sufficient revenues & operate efficiently. In June 2002, Amtrak's new pres. began major efforts to improve efficiency. However, the financial condition of the company remains precarious, requiring a fed. subsidy of more than $1 billion annually. Capital backlogs are now about $6 billion, with over 60% being attributable to its mainstay Northeast Corridor service. This report reviewed Amtrak's: (1) strategic planning, (2) financial reporting & financial management practices, (3) cost containment strategies, (4) acquisition management, & (5) accountability & oversight. Includes recommendations. Charts & tables.
 

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Contents

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Page 1 - We will also make copies available to others upon request. In addition, the report will be available at no charge on GAO's Web site at http://www.gao.gov. If you or your staff have any questions about this report, please contact me at (202) 512-7215 or robertsonr@gao.gov.
Page 44 - High-Performing Organizations: Metrics, Means, and Mechanisms for Achieving High Performance in the 21st Century Public Management Environment, GAO-04-343SP (Washington, DC: Feb.
Page 36 - Such authority has been provided in the Clean Water Act. the Clean Air Act, and the Resource Conservation and Recovery Act. As recently as 1992, when the Federal Facility Compliance Act was enacted, Congress once again confirmed its commitment, to' state enforcement of environmental laws at federal facilities.
Page 1 - The Honorable Don Young Chairman, Committee on Transportation and Infrastructure House of Representatives Dear Mr. Chairman...
Page 69 - Framework defined internal control as "a process, effected by an entity's board of directors, management and other personnel, designed to provide reasonable assurance regarding the achievement of objectives" in three categories — effectiveness and efficiency of operations; reliability of financial reporting; and compliance with applicable laws and regulations.
Page 36 - PART 19— UNIFORM ADMINISTRATIVE REQUIREMENTS FOR GRANTS AND AGREEMENTS WITH INSTITUTIONS OF HIGHER EDUCATION, HOSPITALS, AND OTHER NONPROFIT ORGANIZATIONS Subpart A— General Sec.
Page 28 - June 25, 2001). Intercity Passenger Rail: Amtrak Will Continue to Have Difficulty Controlling Its Costs and Meeting Capital Needs (GAO/RCED-00-138, May 31, 2000).
Page 26 - The Rail Passenger Service Act of 1970 created Amtrak to provide intercity passenger rail service because existing railroads found such service unprofitable.
Page 133 - Legislators and other government officials, and the public want to know whether (1) government resources are managed properly and used in compliance with laws and regulations, (2) government programs are achieving their objectives and desired outcomes, and (3) government programs are being provided efficiently, economically, and effectively.
Page 54 - High-performing organizations seek to create pay, incentive, and reward systems that clearly link employee knowledge, skills, and contributions to organizational results. These organizations make meaningful distinctions between acceptable and outstanding performance of individuals and appropriately reward those who perform at the highest level.

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