Amtrak Food and Beverage Operations: Hearing Before the Subcommittee on Railroads of the Committee on Transportation and Infrastructure, House of Representatives, One Hundred Ninth Congress, First Session, June 9, 2005, Volume 4
United States. Congress. House. Committee on Transportation and Infrastructure. Subcommittee on Railroads
U.S. Government Printing Office, 2006 - Electronic government information - 186 pages
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accountability actually addition Airlines amount Amtrak Amtrak's food annual asked audit BAKER beverage operations beverage service BROWN Chairman changes close coming commissary Committee comparable Congress contract contractor costs CROSBIE Diner dining car discounts employees example expenses experience finally food and beverage food service Gate Gourmet going hearing Hecker improve incentives industry internal issues June labor LATOURETTE Lead look loss meal MICA million monitor never officials On-Board Service Workers paid passengers percent performance problems profit purchase question rail Railroad rebates receive reduce Reference responsibility revenue safety Security serve Standards statement Subcommittee talk testimony thank things train Transportation trip U.S. restaurant understand Unpaid VIA Rail Canada WEIDERHOLD
Page 137 - and interesting associations. For instance, it can be used to efficiently query transaction data for characteristics that may indicate potentially improper activity. "For example, a price change may have occurred between the time an item was ordered and when it was delivered. Record keeping errors may also have occurred and
Page 124 - Office Testimony Before the Subcommittee on Railroads, Committee on Transportation and Infrastructure, House of Representatives AMTRAK Management and Accountability Issues Contribute to Unprofitability of Food and Beverage Service Statement of JayEtta Hecker, Director Physical Infrastructure Issues
Page 89 - witnesses. Statement of Ross B. Capon Executive Director National Association of Railroad Passengers Before the Subcommittee on Railroads The Honorable
Page 46 - the US House of Representatives Committee on Transportation and Infrastructure Subcommittee on Railroads Hearing on Amtrak
Page 94 - Statement by Congressman Jerry F. Costello Committee on Transportation and Infrastructure Subcommittee on Railroads Hearing on
Page 1 - 9, 2005 House of Representatives, Committee on Transportation and Infrastructure, Subcommittee on Railroads, Washington, DC The subcommittee met, pursuant to
Page 74 - US House of Representatives Committee on Transportation and Infrastructure Subcommittee on Railroads Hearing on Amtrak
Page 160 - provide food and beverage services on its trains only if revenues from the services each year at least equal the cost of providing the services.
Page 138 - According to Amtrak, Strategic Business Units (or "SBU"s) were a method for better managing performances and differences in businesses or markets within a company and were designed to anticipate and facilitate rapid response to change, place decisionmaking close to the customer, and establish authority and accountability. Amtrak established 3 SBU's—Northeast Corridor, Intercity, and West The SBU's were largely
Page 137 - reflect actual amounts paid, 12 we tested actual prices paid by Amtrak to Gate Gourmet To test purchase order data, we non-statistically selected 37 payment transactions and reviewed the underlying supporting documentation and found evidence of widely variable product prices. For instance, in fiscal years 2002 and 2003, payments of over $400,000 for 12ounce Heineken beer varied from $0.43 to $3.93 per bottle.