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TABLE OF CONTENTS
LIST OF FIGURES
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actions analysis appeared Bateson behavior bounded rationality budget clients clinic community members context contractors crisis management curtailment decisions Department of Mental departmental Deputy Director develop discrimination problems discussion District Chiefs double bind effect efficiency example feel field managers frame alignments frame change frames of reality function fundamental goal conflict going gonna grounded theory happen headquarters management her/his identified included individual individual's interests interview job relevant discriminations kind KWIC layoffs Locus of Planning logical types mental health mentally ill mission observation operating organization orientations overall participant observation participants perceived perceptions of equity performance ambiguity personnel planning process poor alignments Program Heads Proposition redirection reflected relationship respondents SAAC schizophrenia sense Service Area service delivery situation situationally social soundbites specific staff structure target population team player there's things threats transaction costs understanding