Analysis for Improving Performance: Tools for Diagnosing Organizations and Documenting Workplace Expertise: Easyread Super Large 18pt Edition

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ReadHowYouWant.com, Apr 1, 2009 - Business & Economics - 568 pages
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The fundamental premise of Analysis for Improving Performance is that systematic and thorough organizational performance diagnosis and documentation of workplace expertise provide the true basis for improving performance at the organizational, process, team, and worker levels. This is a book about mastering performance improvement and the work, not mastering the worker.
 

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Contents

ANALYSIS The Key to Improving Performance 1 1 Linking Improvement Programs to Important Organizational Goals
2
Concepts for Diagnosing Performance
90
The Performance Diagnosis Process
107
Constructing a Performance Improvement Proposal 148 7 Documenting and Improving Work Processes
173
Data Collection Methods
195
Documenting Workplace Expertise
225
The Nature of Workplace Expertise
228
Documenting Job Descriptions
244
Documenting ProcessReferenced Tasks
281
Detailing Procedural Tasks
294
Detailing System Tasks
328
Detailing Knowledge Tasks
378
Managing Analysis Work to Improve
443
Organizing and Prioritizing Analysis Work for Maximum Performance Impact
446
From Analysis to Performance Improvement 467 APPENDIX Master Copies of Diagnosis and Documentation Forms
483
References
501

Developing Task Inventories
258

Common terms and phrases

Bibliographic information