Analysis for Improving Performance: Tools for Diagnosing Organizations and Documenting Workplace Expertise: Easyread EditionThe fundamental premise of Analysis for Improving Performance is that systematic and thorough organizational performance diagnosis and documentation of workplace expertise provide the true basis for improving performance at the organizational, process, team, and worker levels. This is a book about mastering performance improvement and the work, not mastering the worker. |
What people are saying - Write a review
We haven't found any reviews in the usual places.
Contents
Organizational Goals | 2 |
Improvement | 13 |
Case Study of Analysis for Performance | 50 |
Concepts for Diagnosing Performance 66 5 The Performance Diagnosis Process | 78 |
Constructing a Performance Improvement | 110 |
Documenting and Improving Work Processes 128 8 Data Collection Methods | 145 |
The Nature of Workplace Expertise | 172 |
Documenting Job Descriptions | 184 |
Documenting ProcessReferenced Tasks | 212 |
Detailing Procedural Tasks | 222 |
Detailing System Tasks | 250 |
Detailing Knowledge Tasks | 289 |
Performance | 344 |
From Analysis to Performance Improvement 360 APPENDIX Master Copies of Diagnosis | 373 |
| 391 | |
About the Author | 409 |
Common terms and phrases
Acme International analysis for improving analyzing behaviors blow molder Chaos theory Chapter core data collection methods decision makers defined employees example expertise required focused gestalt psychology goals graphic models identified important improving performance individual input integrated flowchart interviews job analysis job description job tasks knowledge task analysis knowledge task description mance ment mission/goals MMIS Nature versus Nurture operation option organization organizational diagnosis organizational performance outputs performance improvement efforts performance improvement professionals performance improvement proposal performance issue performance levels performance problems performance requirements performance standard performance variables present performance procedural analysis procedural task analysis process analysis process-referenced tasks psychology purpose questionnaire sextant sexual harassment Shipping Department specific steps subsystems supervisor Swanson synthesis model system task analysis systems theory Systems thinking task detail task inventory Taxonomy of Performance tion tram Troubleshooting analysis two-axis matrix understanding workers
Bibliographic information
| Title | Analysis for Improving Performance: Tools for Diagnosing Organizations and Documenting Workplace Expertise: Easyread Edition |
| Author | Richard A. Swanson |
| Publisher | ReadHowYouWant.com, 2009 |
| ISBN | 1442953829, 9781442953826 |
| Length | 448 pages |
| Subjects | › Business & Economics / Total Quality Management |
| Export Citation | BiBTeX EndNote RefMan |