Analysis for Improving Performance: Tools for Diagnosing Organizations and Documenting Workplace Expertise: Easyread Comfort Edition

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ReadHowYouWant.com, Apr 1, 2009 - Business & Economics - 524 pages
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The fundamental premise of Analysis for Improving Performance is that systematic and thorough organizational performance diagnosis and documentation of workplace expertise provide the true basis for improving performance at the organizational, process, team, and worker levels. This is a book about mastering performance improvement and the work, not mastering the worker.
 

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Contents

Organizational Goals
2
Improvement
16
Case Study of Analysis for Performance
61
Concepts for Diagnosing Performance 80 5 The Performance Diagnosis Process
96
Constructing a Performance Improvement
134
Documenting and Improving Work Processes 156 8 Data Collection Methods
176
The Nature of Workplace Expertise
206
Documenting Job Descriptions
221
Documenting ProcessReferenced Tasks
254
Detailing Procedural Tasks
266
Detailing System Tasks
298
Detailing Knowledge Tasks
344
Performance
406
From Analysis to Performance Improvement 424 APPENDIX Master Copies of Diagnosis
439
References
457
About the Author
479

Developing Task Inventories
234

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