Analysis for Improving Performance: Tools for Diagnosing Organizations and Documenting Workplace Expertise
The fundamental premise of Analysis for Improving Performance is that systematic and thorough organizational performance diagnosis and documentation of workplace expertise provide the true basis for improving performance at the organizational, process, team, and worker levels. This is a book about mastering performance improvement and the work, not mastering the worker.
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ANALYSIS The Key to Improving Performance 1 1 Linking Improvement Programs to Important Organizational Goals 2 2 Theoretical Foundation ...
The Nature of Workplace Expertise
Documenting Job Descriptions
Developing Task Inventories
Documenting ProcessReferenced Tasks
Detailing Procedural Tasks
Detailing System Tasks
Detailing Knowledge Tasks
Organizing and Prioritizing Analysis Work for Maximum Performance
From Analysis to Performance Improvement
Master Copies of Diagnosis and Documentation
About the Author
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Acme International analysis for improving analyzing assessment behavior blow molder Chaos theory Chapter complex core criteria critical data collection methods defined documenting workplace expertise employees example expertise required gestalt psychology goals graphic models Human Resource Development identified important improving performance individual input integrated flowchart interviews job analysis job description job tasks knowledge management knowledge task analysis knowledge task description mance improvement ment mission/goals MMIS Nature versus Nurture operation option organization organizational performance output performance improvement efforts performance improvement professionals performance improvement proposal performance issues performance problems performance requirements performance standard performance variables procedural analysis procedural task analysis process analysis process-referenced tasks production purpose questionnaire sextant sexual harassment Shipping Department specific steps subsystems supervisor Swanson synthesis model systems theory Systems thinking task detail task inventory tion Torraco tram two-axis matrix understanding workers