Analyzing Operations in Business: Issues, Tools, and Techniques
The field of operations management is increasingly recognized as being crucial to the success of a company. The premise of this book is that learning specific analytical techniques can provide a deeper understanding of the problems in operations management than merely reading about these problems. The book is concise while still providing a broad discussion of the issues and details to learn these valuable tools.
Each problem area is introduced with an overview of the issues that must be addressed and the array of tools available to analyze them. Next, detailed examples are presented. Through these examples, the ramifications of the various approaches and the tradeoffs that must be considered when choosing one approach over another are explored. The book is a valuable resource for researchers, students, and business practitioners.
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Location of Facilities
Layout of Facilities
Process Planning and Job Design
Production Scheduling and Control
Project Planning with PERT
Putting It All Together Developing WorldClass Operations
Areas under the Normal Curve
Cumulative Poisson Probabilities
Control Chart Factors