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Theyre Not Doing What They Should
Yes It Is a Skill Deficiency
It Is Not a Skill Deficiency
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able already know analysis Analyzing Performance Problems ancy Ann Landers Ask these questions aspirin behavior boss cause change the job complain conse consequence of performing consider course customers dentures desired performance difference dimmer dollars drivers employees equipment evaluations example exhortation expected favorable consequences feedback flow diagram formal training genuine skill deficiency happens identified inspec inspectors instruction KEY QUESTIONS kids knew least effort less loss-leader Mager manager matter nonperformance obstacle once oughta wanna patient perceive performance analysis performing as desired person practice prob probably PROBE QUESTIONS procedure production quences quick-reference checklist radar reduce remedy result rewarding right attitude Robert F safety seat belts simply sired performance situation slide rule solder solu solve someone someone's teach teacher tell terminals there's things tion training problem trying typist undesirable wear their earplugs What's