Andy & Me, Second Edition: Crisis & Transformation on the Lean Journey

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CRC Press, Dec 2, 2010 - Business & Economics - 192 pages
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Second Edition of a Shingo Prize Winner   

Based on the author's personal experience with Toyota’s master teachers and with companies in the midst of great change, Andy & Me: Crisis & Transformation on the Lean Journey, now in its second edition, is a business novel set in a failing New Jersey auto plant focusing on the tribulations of Tom Pappas, the plant manager. The situations, characters, and plant politics will ring true with many readers.

In a cool, readable style, this highly popular work follows Tom's relationship with Andy Saito, a reclusive retired Toyota guru whom Tom persuades to help save his plant through the teaching of the legendary Toyota Production System (TPS).

On this journey, the reader learns that TPS is more than just a collection of tools; it entails a new way of thinking and behaving. Though Tom finds success — both in his plant and in his personal life — he learns from Andy that successful improvement is endless and eternal.This edition includes study questions after each chapter to support your learning and help you tell some of your own stories.

Pascal Dennis discusses the 2nd edition of his Shingo Prize-winning book Andy & Me.

 

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Contents

Chapter 1 Well Have to Close Some Plants
1
Chapter 2 Looking for Mr Saito
9
Chapter 3 Finding a Sensei
13
Chapter 4 Sincere Mind
17
Chapter 5 Henry Fords Vision
27
Chapter 6 Walking the Plant
31
Chapter 7 Continuing the Tour
37
Chapter 8 Needs More Work
45
Chapter 16 Visual Management
105
Chapter 17 The River and the Rocks
117
Chapter 18 People Make the Difference
123
Chapter 19 No Problem Is a Problem
129
Chapter 20 Developing Early Warning Systems
137
Chapter 21 The Valley of Darkness
145
Chapter 22 Learning about the Help Line
149
Chapter 23 The Efficiency of Pull Systems
155

Chapter 9 Understanding Zone Control
57
Chapter 10 Time Out at the Blue Giraffe
65
Chapter 11 Making Our Video
69
Chapter 12 Kickoff
83
Chapter 13 Big Heart
87
Chapter 14 The Money Board
91
Chapter 15 A Night in Astoria
99
Chapter 24 Stupid Meanness
163
Chapter 25 The Frog the Scorpion and the Nightingale
167
Chapter 26 Grapefruit Moon
173
Glossary
179
Bibliography
187
Back Cover
191
Copyright

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About the author (2010)

Pascal Dennis is President of Lean Pathways, an international coaching team. He is the author of four previous books on Lean management, all of which have won the prestigious Shingo Prize for outstanding research in the field of operational excellence. Pascal and his team have worked with major healthcare systems like Inova Health System, Baptist Memorial Healthcare Corporation, Health Sciences North and Salem Health, as well as Fortune 100 companies like Kimberly Clark and Lockheed Martin.

Pascal learned the Toyota business system in leadership positions at Toyota Motor Manufacturing Canada, one of Toyota’s best plants, and has worked with leading senseis in North America and Japan.

Pascal lives in Toronto with his wife and three children.

For more information please visit www.leansystems.org.

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