Application of ISO 9000 standards to education and training: interpretation and guidelines in a European perspective
CEDEFOP--European Centre for the Development of Vocational Training, 1997 - Business & Economics - 96 pages
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The ISO 9000 standards for quality assurance
ISO 9000 in education and training
3 other sections not shown
activities analysis apply approach appropriate assessment cation and training CEDEFOP certified education certifying body Clause concerns considered continuing education controlled documents covered critical design input design process docu Document and data document control documented procedures E-mall education and training education institutions education or training ensure equipment European European Quality Award evaluation existing external trainers ganisation higher education identified implementation improvement inspection and testing internal audits interpretation KULeuven learners learning materials lndeed lSO 9000 certification lSO 9000 standards management review Manchester Business School manual mechanisms ment methods non-conformities norms particular principles problems quality assurance system Quality Management quality planning quality policy quality records quality system relevant responsibility and authority sector staff sub-Clause sub-contractors suppliers teachers and trainers tion Total Quality Management training institutions training organisations training providers training services training world types of education United Kingdom verification