Applied Conversation Analysis: Intervention and Change in Institutional Talk

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C. Antaki
Springer, Oct 4, 2011 - Language Arts & Disciplines - 286 pages
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Much of everyday work is done through talk between practitioner and client. Conversation Analysis is the close inspection of people's use of language in interaction. The work reported in this collection shows how CA can be used to identify, and improve, communicative practices at work.

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List of Figuresand Tables Series EditorsPreface
Using Conversation Analysis in Intervention
Improving Ethnic Sue Wilkinson
The ConversationAnalytic
Elizabeth Stokoe 8 Should Mandatory Jobseeker Interviews be Personalised? The Politics of Using
A Studyof WhoTheUser Is Maria Egbert 12 A Psychoanalysts Reflection on Conversation Analysiss Contribution to His

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About the author (2011)

PAUL DREW, University of York, York, UK MARIA EGBERT, University of Southern Denmark, Sønderborg, Denmark W. M. FINLAY, Lancaster University, Lancaster, UK JEREMY FREESE, Northwestern University, Evanston, USA JOHN HERITAGE, University of California at los Angeles, USA ANNIE IRVINE, University of York, York, UK CELIA KITZINGER, University of York, York, UK JOYCE LAMERICHS, Vrije Universiteit, Amsterdam, the Netherlands DOUGLAS W. MAYNARD, University of Wisconsin, Madison, USA ANSSI PERÄKYLÄ, Helsinki University, Helsinki, Finland JEFFREY D. ROBINSON, Portland State University, Oregon, USA ROY SAINSBURY, University of York, York, UK NORA CATE SCHAEFFER, University of Wisconsin, Madison, USA ELIZABETH STOKOE, Loughborough University, Loughborough, UK HEDWIG TE MOLDER, Wageningen University, Wageningen, The Netherlands MERRAN TOERIEN, University of York, York, UK CHRIS WALTON, Lancaster University, Lancaster, UK RAY WILKINSON, University of Manchester, Manchester, UK SUE WILKINSON, Loughborough University, Loughborough, UK