American Society for Training and Development, 2006 - Business & Economics - 16 pages
Appreciative inquiry (AI) is a form of organizational analysis and development based on understanding what currently works well and then building on strengths to make an even better organization. Often miscast as a practice too touchy-feely for the business environment, organizations worldwide have used AI to motivate employees, improve customer service, gain a competitive advantage, foster innovation, and more. AI also can yield quicker results than traditional problem-solving models.
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