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Overview of Area Activity Analysis
Phase IPreparation for AAA
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AAA methodology AAA process AAA project team AAA team Activity-based costing activity's agreed-to analyze and/or approach approved Area Mission Statement area's mission assigned block diagram block flow diagram chapter chart Check sheets collected customer expectations customer requirements customer satisfaction customer's customer/supplier cycle Date Dave Farrell David Packard define develop document effectiveness efficiency measurements efficiency performance standards employees Ernst & Young error example external customer Figure flowchart focus Gantt chart help the NWT idea bank identify implement individual input internal item processed James Harrington major activities measurement system meeting ment natural work team no-value-added NWT manager NWT members NWT needs NWT's organization's output performance level Phase Policy poor-quality cost prepared present primary customer problem project plan real-value-added result schedule solution specific Step Supplier Partnership task tion tivity tomer typical understand upper management