Assessing Community Telecentres: Guidelines for Researchers
IDRC, 2000 - Business & Economics - 114 pages
Telephone, fax, email, Internet; telemedicine, distance education, news distribution, telecommuting are some of the services offered by the community telecentre. But do they truly respond to the communication and information needs of the communities they are intended to serve? What impact do they have on social equity and economic development? As community telecenters become more commonplace across Africa and in other developing regions of the world, these questions take on an increasing urgency.
This guidebook will assist researchers as they assess and evaluate the role and impact of community telecenters. It provides an introduction to some of the key research issues, a framework for telecenter evaluation, and an impetus for research teams to share ideas, instruments, and methods.
'Assessing Community Telecentres' will interest researchers, practitioners and academics in information science, communications, international development and evaluation.
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Acacia Initiative Acacia telecentre areas assessing ATRN attitude scales baseline baseline survey budget centre community telecentres costs data collection Delphi techniques discussion e-mail economic electronic ensure equipment evaluation plan evaluation study evaluation team example feedback financial sustainability gender guidelines ICTs identify IDRC impacts important income individual information and communication information needs Internet interview issues Kayani measure methods multistage sampling networks NGOs objectives obtain organizations Participant observers participants patterns population pretesting questionnaire record relevant research questions research team respondents role rural sampling frame Senegal situation social South Africa statistical strategy stratified sample structure survey Table techniques technologies tele telecentre evaluation telecentre operators Telecentre performance telecentre program telecentre projects telecentre services telecentre studies telecentre's telecommunication telephone tion types Uganda unit of analysis Universal Service Agency USASA variables various stakeholders
Page 93 - by "Redfield 's study of Tepoztlan is that of a relatively homogeneous, isolated, smoothly functioning, and wellintegrated society made up of a contented and well-adjusted people. His picture of the village has a Roasseauan quality which glosses lightly over evidence of violence, disruption, cruelty, disease, suffering, and maladjustment.
Page 93 - Tepoztlan is that of a relatively homogeneous, isolated, smoothly functioning, and well-integrated society made up of a contented and welladjusted people. His picture of the village has a Rousseauan quality which glosses lightly over evidence of violence, disruption, cruelty, disease, suffering, and maladjustment. We are told little of poverty, economic problems, or political schisms. Throughout his study we find an emphasis upon the co-operative and unifying factors in Tepoztecan society.
Page 93 - Our findings, on the other hand, would emphasize the underlying individualism of Tepoztecan institutions and character, the lack of cooperation, the tensions between villages within the municipio, the schisms within the village, and the pervading quality of fear, envy, and distrust in inter-personal relations.
Page 9 - Program evaluation as an empirical approach to judging programs was born of two lessons from this period of large-scale social experimentation and government intervention: first, the realization that there is not enough money to do all the things that need doing; and, second...
Page 107 - Programme UNESCO United Nations Educational, Scientific and Cultural Organization USAID United States Agency for International Development...
Page 62 - ... every element appears on the list separately, once, only once and nothing else appears on the list
Page 9 - First. the realization that there is not enough money to do all the things that need doing; and second, even if there were enough money, it takes more than money to solve complex human and social problems. As not everything can be done, there must be a basis for deciding which things are worth doing.
Page 64 - ... confined to a single city in the United States, I would rather use my judgment to choose a 'typical' city than select one at random.
Page 1 - UN, in particular the International Telecommunication Union (ITU) and the United Nations Educational Scientific and Cultural Organization (UNESCO), also played significant roles.