Assessing Organizational Effectiveness: Systems Change, Adaptation, and Strategy

Front Cover
SUNY Press, 1982 - Business & Economics - 181 pages
0 Reviews
In this study, Raymond Zammuto has cast the concept of organizational effectiveness within the framework of societal evolution. He thus takes into account evolving needs, expectations, and environmental constraints and examines the continual process of becoming, rather than being, effective.

In this study, Raymond Zammuto has cast the concept of organizational effectiveness within the framework of societal evolution. He thus takes into account evolving needs, expectations, and environmental constraints and examines the continual process of becoming, rather than being, effective.
 

What people are saying - Write a review

We haven't found any reviews in the usual places.

Contents

Performance and Legitimacy
1
Public Confidence in Societal Institutions
5
American Business and Public Confidence
9
Corporate Responses to Changing Public Preferences
13
Effectiveness and Legitimacy
17
Theory and Research on Organizational Effectiveness
21
The Element of Value in Effectiveness Theory and Research
29
Whose Values Approaches
31
The Evolutionary Meta Criterion
78
Case One An Evaluation of Physician Extender Training Programs
85
Program Evaluation from a Managerial Perspective
87
Other Perspectives on Program Performance
92
Constraints on Performance
98
Program Evaluation and Organizational Effectiveness
101
Case Two Managing Strategic ChoiceThe Automotive industry During the 1970s
107
The Automotive Industry
109

ValueFree Approaches
33
Multiple Values Approaches
37
Meta Criteria and Social Legitimacy
46
An Evolutionary Model of Organizational Effectiveness
59
Evolutionary Processes
60
Requisite Variety and Variety Matching
63
Constituent Preferences and Variety
65
Constraints and Niches
70
The Element of Time
73
Energy Government Regulation and the Imports
118
The Automakers Responses to Strategic Change
126
Variety and Strategic Decision Making
142
Implications for Evaluation and Managerial Practice
147
Implications for Evaluative Research
148
Implications for Strategic Behavior
154
References
163
Subject Index
173
Copyright

Other editions - View all

Common terms and phrases

References to this book

All Book Search results »

About the author (1982)

Raymond F. Zammuto is Senior Research Associate in the Organizational Studies Program, National Center for Higher Education Management Systems, Boulder, Colorado.

Bibliographic information