Assessing the Value of Your Training: The Evaluation Process from Training Needs to the Report to the Board
In this revised edition of How to Measure Training Effectiveness, Leslie Rae describes a variety of ways in which training can be assessed for effectiveness and value, building on the third edition. He covers the entire training process from the identification of learning needs, through the planning and design of a relevant training programme to validating and testing its outcome, and the workplace effective implementation of the learning.
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In the beginning
the Repertory Grid
Now were ready to train
Assessments during the event
Endofevent validation 1
Endofevent validation 2
achieved Action Plan activities analysis answer approach asked aspects assessment attitudes behaviour Chapter complete construct costs debriefing described discussion E-learning effective elements end-of-course ensure evaluation approach evaluation process example extent feedback feel Figure follow-up forms of training functional analysis given that rating identify implementation individual initial instrument interaction Internet interview Intranet involved job analysis knowledge learners learning and development LIKERT SCALE line manager methods necessary objectives observation obtained organization participants particularly performance possible practical pre-course problems produce questions range reactionnaire receptionist relevant Repertory Grid responses role S/NVQ scoring semantic differential senior management session sheet skills staff stage statements subjective suggested task task analysis techniques Thurstone Scale trainer training and development training course training department training event training manager training needs training programme validation and evaluation views