Assessment in student affairs: a guide for practitioners

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Jossey-Bass Publishers, Mar 1, 1996 - Business & Economics - 374 pages
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Amid ongoing financial belt-tightening and pressures to prove their effectiveness in measurable terms, student services professionals have turned to assessment as a means of demonstrating the value of their programs and services for student learning and satisfaction. This book offers a comprehensive, in-depth resource for program assessment in student services. It provides practitioners with the tools they need to design and carry out an assessment project, communicate the results, and implement the findings. For practitioners of all levels of experience, Assessment in Student Affairs provides a single-volume, practical resource on using assessment to develop and improve all facets of student affairs. It includes detailed guidance for student affairs staff on how to assess student needs, student satisfaction, campus environments, campus cultures, and student outcomes. And it explains how senior staff can employ assessment findings in strategic planning, policy development, and day-to-day decision making.

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Contents

Dimensions of Assessment in Student Affairs
111
Assessing Program and Service Outcomes
217
Comparing Performance Across
240
Copyright

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About the author (1996)

M. LEE UPCRAFT is a research associate in the Center for the Study of Higher Education, assistant vice president emeritus for student affairs, and affiliate professor emeritus of higher education at Pennsylvania State University. JOHN H. SCHUH is associate vice president for student affairs at Wichita State University, where he is also professor of counseling and school psychology.