Assessment Practice in Student Affairs: An Applications ManualWhen Assessment in Student Affairs was first published in 1996, readers found a practical context for viewing the power of assessment across the domain of student services. Since then, John H. Schuh and M. Lee Upcraft have received numerous requests for more specific guidance to assessing and communicating the value of student affairs. This manual continues the work begun in their earlier book and provides a full range of tools for conducting effective assessments. The authors begin with an overview of the assessment process and then detail a range of methodologies, approaches, and issues—explaining how to use them and when to recruit expertise from other campus sources. Drawing from the latest practice and a wealth of case studies, they discuss:
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Contents
Why Assessment in Student Affairs? | 3 |
Steps in the Assessment Process | 18 |
WebBased Data Collection | 101 |
Copyright | |
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Common terms and phrases
academic accreditation alumni American College American College Testing analysis analyzed approach assessing student Assessment in Student Association campus career services Chapter clients College Health college union conduct consultant cost effectiveness counseling center data collection dents determine dropout e-mail Educational Testing Service enroll environment Ethical evaluation example EXHIBIT experience facilities faculty fees financial aid focus groups food service fraternities and sororities goals graduates health services Higher Education identified important improve individual institution institution's institutional review board instrument interview protocol Jossey-Bass ment methods needs assessment orientation programs participate Pennsylvania State University percent person planning problem psychometric purpose qualitative methods Qualitative Research quantitative questionnaire questions Rayman residence halls sample San Francisco semester services and programs sorority staff standards Step student affairs student learning student needs student satisfaction student services telephone surveys Thousand Oaks tion University Upcraft and Schuh users Web-based