Assisted Living: Quality-Of-Care and Consumer Protection Issues in Four States

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John C. Hansen
DIANE Publishing, Aug 1, 1999 - Congregate housing - 55 pages
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Assisted living facilities (ALF) are becoming an increasingly popular setting for providing long-term care through a combination of housing, personal support services, and health care. Consumer demand is expected to grow significantly as the number of elderly needing long-term care doubles over the next 20 years. This report: describes the residents' needs and the services provided in ALFs; determines the extent to which ALFs provide consumers with info. sufficient to help them choose a facility that is appropriate for their needs; describes state approaches to the oversight of ALFs; and identifies quality of care and consumer protection problems.

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Page 1 - the Assistant Secretary for Planning and Evaluation (ASPE) in the Department of Health and Human Services (HHS), includes work to refine these estimates. Results in Brief Background A number of federal agencies have some jurisdiction over consumer protection and quality of care in ALPS. However, states have the primary responsibility for developing standards and monitoring care provided in
Page 1 - The Honorable John Breaux Ranking Minority Member, Special Committee on Aging United States Senate The Honorable Ron Wyden United States Senate
Page 60 - licensing standards as well as the frequency and content of the periodic inspections vary across the states. The licensing agencies also respond to complaints they receive related to potential violations of state regulations In addition, the long-term care ombudsman agency in all four states and the Adult Protective Services (APS) agency in Florida and Oregon
Page 14 - the American Association of Homes and Services for the Aging, the American Bar Association Commission on Legal Problems of the Elderly, the American
Page 73 - Commonly cited consumer protection problems included those related to circumstances under which a resident could be required to leave a facility for health or financial reasons and those related to provisions in resident contracts. For example, a resident of an Oregon facility was told on admission that she could stay
Page 5 - the Assistant Secretary for Planning and Evaluation of the Department of Health and Human
Page 31 - staff have any questions about this report, please call me at (202) 512-7118 or
Page 8 - Other major contributors to this report were Eric R. Anderson and Connie J. Peebles. Sincerely yours, Bernice Steinhardt Director, Health Services Quality and Public Health Issues Contents
Page 31 - with your office, unless you publicly announce the report's contents earlier, we plan no further distribution
Page 4 - cited by state licensing, ombudsman, or other agencies for five or more quality-of-care or consumer protection related deficiencies or violations during 1996 and 1997. Eleven percent of these facilities were cited

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