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Communication and Audiences
Suggested Reading for Chapter 1
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30th ITCC accept the technology Analyzing audience analysis audience be performing audience know audience needs audience perform audience's become Bloggs boss chameleon chapter communicating professional communication psychology communicator and audience complex concepts contract controlled language convinced corporate cost danger deadwood develop documentation effective engineer equipment example feedback function graphics human illustrations important information be packaged install involved maintenance manufacturer market research marketing department nail operation perform the job person personal computer presented problem product or procedure product research programming psychographics Psycholinguistics Psychology purchase questions read technical readability indexes reader reading level reluctant audience repair response sentence simple Society for Technical solve specialist specific success swing set Systemantics T. S. Eliot task technical audience Technical Communication technical expertise technical information Technical Writing tell verbs words writing